Terms of Use

Effective date: 11 September 2026

The essentials at a glance

This summary does not replace the terms below; it highlights what matters most for your child's safety:

• Pevu is an aid for parents. It never replaces personal supervision by an adult who can be with the child immediately at any time.
• Pevu is not a medical device. It does not monitor breathing or heartbeat and does not protect against sudden infant death or other emergencies.
• Alarms can fail – for example with an empty battery, Wi-Fi problems, battery-saver mode, muted devices or when the operating system stops the app. Check the connection, battery and audibility before every use.
• Always place devices, cables and chargers out of the child's reach – never in the bed.
• Purchases and subscriptions are handled by the App Store or Google Play; that is also where you cancel.

1. Scope, provider, conclusion of contract

These Terms of Use (in German: „Allgemeine Geschäftsbedingungen“, AGB) govern the use of the app „Pevu“ (the „App“), including the paid extension „Pevu Full“ and the associated Apple Watch features. The provider is Deep Platforms GmbH, Eschenriederstr. 24, 82194 Gröbenzell, Germany („we“). The App is distributed through the Apple App Store and Google Play. The contract for the use of the App is concluded upon installation; contracts for paid extensions are concluded through the respective store. The terms of use of the respective store operator apply in addition; in the relationship with us, these Terms prevail unless the store terms contain mandatory provisions.

The App is intended for consumers and for private use. Use requires that the user is of legal age and has full legal capacity. The App is not intended for children and must not be handed to children for independent use. Deviating terms of the user do not apply.

We provide these Terms in several languages. Only the German version is legally binding; translations are provided for ease of understanding. In case of discrepancies, the German version prevails.

2. Description of the service

The App connects two of the user's devices (a „baby unit“ and a „parent device“) directly with each other via the user's local network and transmits audio and – depending on mode and unlocked features – video between these devices (the „baby monitor function“). Transmission is end-to-end encrypted and strictly local; we operate no servers for the transmission, store no content and offer no remote access via the internet. Access from outside the local network is not technically provided for.

The App transmits audio and video in real time. It records nothing, does not evaluate signals medically and does not detect dangerous situations. The noise and motion alarms react solely to technical thresholds (volume or image change) set by the user; they do not distinguish between harmless and dangerous events. False alarms and missed alarms are possible for technical reasons.

The function requires two suitable devices running an operating system version supported by us and a working local network (Wi-Fi or the travel mode with its own hotspot provided in the App). Range, connection quality, battery life and image quality depend on the user's environment and devices (e.g. building structure, radio interference, network load, device condition, power-saving settings of the operating system) and are outside our control. Specific figures we mention in the App, in the store or on the website (such as connection times or battery estimates) are non-binding reference values.

3. Important safety information – please read in full

3.1 No substitute for supervision. The App is an aid for parents and other caregivers. It replaces neither personal supervision of a child nor your own care, attention and regular personal checks. Responsibility for the child remains with the caregiver at all times and in full. The caregiver must always stay within a distance that allows them to be with the child in person without delay. The App must never be used to leave a child unattended – in particular not to leave the apartment, house or property.

3.2 Not a medical device, no protection against emergencies. The App is not a medical device and is not approved as such. It does not monitor vital or health functions (e.g. breathing, heartbeat, oxygen saturation, body temperature), does not detect medical emergencies and does not prevent them. In particular, it offers no protection against sudden infant death syndrome (SIDS), breathing pauses, suffocation, overheating or hypothermia. For premature babies, sick children or children at increased risk, only monitoring devices recommended by a doctor and approved for that purpose may be used; the App is neither suitable nor intended for this. In an emergency, call the emergency services immediately. A room temperature shown in the App (if the device has a sensor) is a non-binding indication and not a safety feature.

3.3 Alarms and the connection can fail. As with any radio-based system, reliable operation cannot be guaranteed in every situation. Causes of interruptions, delayed or missing alarms can include in particular: an empty battery; devices that are switched off, locked, crashed or overheated; interference, overload or restart of the Wi-Fi router; guest or hotel networks that isolate devices from each other; excessive distance or shielding by walls; interventions by the operating system in background processes (power-saving mode, battery optimisation, memory clean-up, „Do Not Disturb“, focus modes); devices that are muted, set too quiet or connected to headphones; incoming calls or other apps that take over the microphone or camera; system updates; and operating errors. False alarms are as possible as missing alarms. The status display of the App shows the last known state and may be outdated.

3.4 Duties before and during every use. The user is responsible for checking the suitability of their setup before every use and for using the App only when the connection is demonstrably working. This includes in particular: the power supply of both devices (baby unit on the charger), radio coverage at the location of the baby unit and wherever the caregiver is, the volume and actual audibility of alarms on the parent device, the system settings recommended in the App (e.g. exemption from battery optimisation, notifications allowed), the actual connection (status „green“) and a listening test. The App provides guidance and a check function („Night check“) for this. During use, the connection and battery level must be checked regularly. The App must always be used only in addition to regular personal checks.

3.5 Placement of the devices. Devices, cables, chargers and accessories must be placed so that the child cannot reach them – never in the bed, pram, playpen or on the child, but at a safe distance (at least one metre) out of the child's reach. Cables and chargers pose a risk of strangulation and electric shock. Devices and power adapters can become warm; they must not be covered, must not be placed under bedding and may only be operated with undamaged chargers approved for the device. Small parts pose a choking hazard. A camera image does not replace visual and verbal contact and does not show whether a child is breathing.

3.6 Volume and hearing. Talk-back, sounds and lullabies are played through the speaker of the baby unit. The user must set the volume on the baby unit low and must not place the device in the immediate vicinity of the child's head; high volumes can damage a child's hearing. The night light is a screen function and not a certified night light; here too, the device must be placed out of the child's reach.

3.7 Unsuitable situations. The App must not be used as supervision in situations that require constant direct presence, in particular: during bathing and near water, on the changing table or other raised surfaces, in a vehicle, while eating, in case of fever or illness, in heat or cold, with pets in the room and with children who can climb or leave the bed. The App only monitors the area actually captured by the microphone and camera.

3.8 Handing over supervision. Whoever takes over the parent device takes over supervision. Before handing over, the user must instruct other caregivers (e.g. partner, grandparents, babysitter) in the function and in this safety information. The App shows the safety information during setup and in the guide; the user undertakes to read and observe it.

3.9 Safe sleep. The App does not change the recommendations of health authorities and paediatricians on safe sleep (e.g. sleeping on the back, own bed, smoke-free environment, no loose items in the bed, suitable room temperature). These recommendations must be followed regardless of the use of the App.

4. Permitted use

The App may only be used to supervise the user's own child or persons for whom the user is responsible and who – as far as they are able – consent to its use, and only in rooms where the user is authorised to do so. Secret surveillance of other persons (e.g. caregivers, flatmates, guests or neighbours) is prohibited and may be a criminal offence. The user alone is responsible for ensuring that their use complies with applicable law, in particular data protection law, personality rights and the protection of the confidentiality of the spoken word. Persons who regularly stay within the range of the camera or microphone must be informed about the use.

Also prohibited are manipulation of the App, circumvention of technical protection measures (including the unlocking of Pevu Full), use in commercial childcare facilities without the user's own legal review, use in situations that require fail-safe or medical monitoring, and any use that infringes the rights of third parties.

The user shall indemnify us against third-party claims based on an unlawful use of the App or a use that violates these Terms, to the extent that the user is responsible for the violation; this includes the reasonable costs of legal defence.

5. Rights of use

Upon installation, we grant the user a simple, non-transferable, non-sublicensable right to use the App on their own devices for private purposes. Decompiling, modifying or redistributing the App outside the cases permitted by law is prohibited. All rights to the App, its trademarks, graphics and texts remain with us or our licensors. Components under open-source licences are subject to the respective licence terms.

6. Pevu Full: subscription or one-time purchase

Scope. Certain additional features (currently live video, „Look in“, motion alarm and travel mode) are reserved for the extension „Pevu Full“. Audio with the noise, connection and battery alarms as well as talk-back, sounds, night light and log remain permanently available without payment.

Offers. Pevu Full is available as a monthly subscription, as a yearly subscription or as a one-time purchase („Forever“). The applicable prices including VAT are shown in the store before purchase. Prices on our website are non-binding indications in euros; the price shown in the store is decisive.

Household. Each offer applies to the two paired devices of one household (the „device pair“), regardless of whether they are iOS or Android devices. The second device is technically unlocked when the two devices connect and is bound to this pairing. There is no entitlement to unlock further devices, other households or third parties; passing the unlock on to third parties is prohibited.

Term and renewal. Subscriptions renew automatically for the selected term (one month or one year) until cancelled. Cancellation is possible at any time with effect from the end of the current term in the subscription settings of the respective store account (App Store or Google Play); cancellation within the App itself is not technically provided for. Pevu Full remains usable until the end of the paid term.

Free trial. For new customers, the yearly subscription starts with a free trial of 7 days. Unless the subscription is cancelled in the store at least 24 hours before the end of the trial, it converts into the paid subscription and the yearly price is charged. A trial is generally granted only once per store account.

Processing, withdrawal, refunds. Payment, invoicing, renewal, withdrawal and refunds are handled by the respective store operator under its terms. The statutory right of withdrawal for consumers remains unaffected; consumers declare withdrawal to the store or via its refund procedure. We do not receive any payment data. Purchase and subscription are tied to the user's store account and can be restored on further devices of the user in accordance with the store's rules („Restore purchases“).

Price changes. Price changes for ongoing subscriptions are communicated through the store's mechanisms and apply only with the consent provided for there or after the notice period provided for there; until then, the previous price applies.

7. Updates, availability, changes

We provide the updates for the App that are necessary to keep it in conformity with the contract (Section 327f of the German Civil Code, BGB) and inform about them via the update mechanisms of the stores. The user is expected to install provided updates promptly; if they fail to do so, we are not liable for defects that are solely due to the missing update. Beyond that, we continuously develop the App and may adapt, extend or – to the extent reasonable for the user and provided the purpose of the contract is preserved – change features. There is no entitlement to specific future features. For good cause, in particular to fix security vulnerabilities, we may temporarily restrict individual features.

We cannot make an unlimited commitment regarding compatibility with future operating system versions and devices. Should we discontinue the App or Pevu Full, we will announce this with reasonable notice; for subscription periods already paid but not yet used, a pro-rata refund is made through the store.

8. Warranty

The statutory warranty rights apply, for consumers in particular the provisions on digital products (Sections 327 et seq. BGB). General descriptions, reference values and expectations regarding range, battery life, image quality or connection duration do not constitute an agreement on quality, as these values depend on the user's environment and devices (see Sections 2 and 3). We do not warrant uninterrupted, error-free operation or availability in every environment. Defects can be reported to us by e-mail at info@deep-platforms.com.

To the extent that the user has their habitual residence outside the European Union and the European Economic Area and the mandatory law applicable to them permits this, the App is otherwise provided without express or implied warranties („as is“).

9. Liability

We are liable without limitation for damages resulting from injury to life, body or health, for intent and gross negligence, under the German Product Liability Act and within the scope of a guarantee assumed by us.

In case of slight negligence, we are liable only for the breach of an essential contractual obligation (an obligation whose fulfilment is a prerequisite for the proper performance of the contract and on whose observance the user may regularly rely), limited to compensation for the typical damage foreseeable at the time the contract was concluded. Otherwise, our liability is excluded. To the extent that the App is used free of charge, we are – except in the cases of the first paragraph – liable only for intent and gross negligence to the extent permitted by law.

To the extent that our liability is excluded or limited, this also applies to the personal liability of our employees, representatives and vicarious agents.

We are in particular not responsible for disruptions caused by circumstances outside our control, such as the user's devices, operating system, network or power supply, interventions by the operating system in background processes, force majeure (e.g. power failure, failure of third-party networks, natural events) and use contrary to the safety information in Section 3 or contrary to Section 4. If the user violates the safety information in Section 3 or Section 4, this shall be taken into account as contributory negligence (Section 254 BGB) in the event of damage.

10. Data protection

Information on the processing of personal data can be found in our Privacy Policy. The App transmits video and audio exclusively locally between the user's devices; we do not receive this data. The user is responsible for the lawfulness of the use of camera and microphone towards other persons in their surroundings (Section 4).

11. Special provisions for Apple and Google devices

Apple App Store. For the App obtained via the Apple App Store, the following applies in addition: These Terms are concluded between the user and us, not with Apple. Apple is not responsible for the App and its content and provides no maintenance or support services. The right of use is limited to Apple devices that the user owns or controls, within the usage rules of the App Store terms. If the App fails to conform to any applicable warranty, the user may notify Apple; Apple will in that case refund any purchase price paid for the App; any further warranty obligation rests solely with us. We alone, not Apple, are responsible for any claims by the user or third parties relating to the App (such as product liability, legal violations or consumer protection). The user represents that they are not located in a country subject to a US government embargo and are not listed on any US list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against the user.

Google Play. For the App obtained via Google Play, the Google Play Terms of Service apply in addition. Google is not a party to these Terms and is not responsible for the App. Refunds for purchases via Google Play are governed by the Google Play policies.

12. Changes to these Terms

We may change these Terms with effect for the future to the extent that this is necessary for objective reasons (e.g. changes in the law, store requirements or the scope of features) and does not unreasonably disadvantage the user. For new contracts, the version published at the time of conclusion applies. We will communicate changes for ongoing subscriptions at least four weeks before they take effect, in the App or via the store; the user may cancel the subscription before the changes take effect. The current version is available in the App and at pevu.app/agb/ (binding German version); this translation is available at pevu.app/en/agb/.

13. Final provisions

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. Towards consumers, this choice of law applies only to the extent that it does not deprive them of the protection of mandatory provisions of the law of the state in which they have their habitual residence. Should individual provisions of these Terms be or become invalid, the validity of the remaining provisions remains unaffected.

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board. The language of the contract is German; the German version of these Terms is binding. Questions about these Terms can be sent to info@deep-platforms.com.